XR Cryotherapy Chamber
Operator Training
This training will explain the six-steps to becoming a certified operator of the XR Cryotherapy chamber along with operational steps to effectively run a session.
STEP 1 - Signing Into the Cryo Innovations Web-Portal
Sign-in to the web-portal by going to www.cryoinnovations.com and select the sign-in button on the top right.
The Owner’s username and password is in the Welcome Email sent by Cryo Innovations.
Review the Website Terms of Service and Privacy policy Agreement and click Accept
STEP 2 - Registering new staff
After an owner, manager, or operator signs in - select “Staff Management” - followed by “Register New Staff”
Enter in the new operator's information into the form fields and assign them a password
To edit information or to delete a staff member - select the "Edit" button
Click save after entering each staff member
STEP 3 - Setting up the Point of Sale
The Point of Sale requires signing up a merchant account through our merchant system - “Mojopay” or you also have the option of choosing “Stripe” which we recommend over MojoPay.
Click on Location Profile > Edit Location profile > Click on “Integrate with Stripe” on the bottom of the page > sign-in with your Stripe > Select “stripe” from the payment processor drop down menu.
Click the link provided on the point of sale tab that says “click here to sign up Merchant Account”
Once this is complete the owner will be given a Mojopay A P I token key
Copy and paste this key into the field that says Mojopay A P I token in the Location Management tab on the main menu
The chamber is now setup to accept payments through the tablet credit card reader
To create subscriptions - owners or managers can go to the Point of Sale tab
They can customize subscriptions to fit their business strategies
Subscriptions can be edited - activated or deactivated after creating the subscription
Owners or managers can also offer extra products or services in the Point of Sale
It is easy to add - edit or delete them in the “Products or Services” tab
Select the “Action” button and check the box of the appropriate category
The “Transactions” tab allows owners or managers to view payments as well as process refunds
A ranking system of one lowest through five highest controls certain selections and options throughout
If a manager is a rank of three - only activities that have the same rank or lower are available to them - such as discounts and specials
For example an owner would have a rank of five or full access, and a general manager would have a rank of four
The ability to discount - change items - and change prices - are reserved for a rank of three through five
STEP 4 - Marketing
Cryo Innovations offers a unique option on the XR Cryotherapy chamber top monitor display
It allows owners to present on-board advertising to their clients during a session
The “Marketing” tab allows businesses to advertise and promote in video format
Selecting “Details” will bring operators to the management page
Owners or managers can add promotional videos - logos and ticker text to the monitor - All of which are visible to the client during a session
STEP 5 - Fingerprint Management
Select Fingerprint Management from the main menu
Select add fingerprint
Next - the operator will lift and gently place their finger on the fingerprint scanner on the left side of the tablet
Do this four times to fully capture the fingerprint
Once the final fourth capture is made - a fingerprint will be added to the profile
Select the top left back button to proceed to the certification exam if not already prompted to do so
Tip: Always use the same finger for all operators and customers so not to get confused on which finger they registered with.
STEP 6 - Certification
To operate the XR Cryotherapy chamber chamber - an operator must pass the certification safety exam
The exam will ensure that each operator knows the basics of operation and safety for the XR Cryotherapy chamber
After passing the exam the unit will be operational via the operators fingerprint